Terms of service

Last updated: August 20, 2026

OVERVIEW

This website is operated by Ever Faithful Co. Throughout the site, the terms “we,” “us,” and “our” refer to Ever Faithful Co. Ever Faithful Co. offers this website, including all information, tools, products and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store shall also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province or jurisdiction of residence, or that you are the age of majority in your state, province or jurisdiction of residence and have given us your consent to allow any of your minor dependents to use this site.

You may not use our products or Services for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction, including but not limited to copyright laws.

You must not transmit any worms, viruses or any code of a destructive nature.

A breach or violation of any of the Terms may result in immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any lawful reason at any time.

You understand that your content (not including credit card information) may be transferred over various networks and may involve changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided without our express written permission.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is inaccurate, incomplete or not current. Material on this site is provided for general information and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, complete or timely sources of information. Any reliance on material on this site is at your own risk.

This site may contain historical information. Historical information is necessarily not current and is provided for reference only. We reserve the right to modify the contents of this site at any time but have no obligation to update information except as required by applicable law.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service, or any part or content thereof, without notice.

We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through our website. These products or services may have limited quantities and are subject to return or exchange only according to our Return + Refund Policy.

We make every reasonable effort to display the colors, images and details of our products as accurately as possible. However, we cannot guarantee that your computer, phone, tablet or other device will display colors accurately.

Because many of our products are personalized, engraved or made to order, slight variations in materials, engraving, color, grain, placement or appearance may occur and are not necessarily considered defects.

We reserve the right, but are not obligated, to limit sales of our products or Services to any person, geographic region or jurisdiction on a case-by-case basis. We reserve the right to limit quantities of products or Services offered.

Product descriptions, availability and pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time. Any offer for a product or Service made on this site is void where prohibited.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order placed with us. We may, in our sole discretion, limit or cancel quantities purchased per person, household or order.

These restrictions may include orders placed by or under the same customer account, credit card and/or orders using the same billing or shipping address.

We also reserve the right to cancel or refuse orders that we reasonably believe may be fraudulent, unauthorized, intended for unauthorized resale, or otherwise violate these Terms.

If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address and/or phone number provided when the order was placed.

You agree to provide current, complete and accurate purchase and account information for purchases made through our store and to promptly update your account information as necessary.

For additional information regarding returns, exchanges and refunds, please review our Return + Refund Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools over which we neither monitor nor have control or input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations or conditions of any kind and without endorsement.

Any use of optional third-party tools offered through the site is entirely at your own risk and discretion. You should review and approve the terms under which those tools are provided by the relevant third-party provider.

We may also offer new Services and/or features through the website in the future. Such new features and Services shall also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and Services available through our Service may include materials from third parties.

Third-party links may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy and do not warrant or assume responsibility for third-party materials, websites, products or Services.

We are not liable for harm or damages related to purchases or use of goods, Services, resources, content or transactions made in connection with third-party websites.

Please carefully review third-party policies and practices before engaging in transactions with them. Questions or concerns regarding third-party products or Services should be directed to the applicable third party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send us submissions, including contest entries, creative ideas, suggestions, proposals, plans, reviews, photographs or other materials, whether at our request or voluntarily, you agree that we may use such submissions as permitted by applicable law and any terms presented to you at the time of submission.

We may monitor, edit or remove content that we determine, in our discretion, to be unlawful, offensive, threatening, defamatory, obscene, objectionable or in violation of another party's intellectual property rights or these Terms.

You agree that your comments and submissions will not violate the rights of any third party, including copyright, trademark, privacy or other personal or proprietary rights.

You further agree that your comments will not contain unlawful, abusive or obscene material, computer viruses, malware or other harmful code.

You may not use a false email address, pretend to be someone other than yourself or otherwise mislead us or third parties regarding the origin of any comments.

You are responsible for comments you make and their accuracy. We assume no liability for comments posted by you or any third party except as required by applicable law.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service containing typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, availability or other information.

We reserve the right to correct errors, inaccuracies or omissions and to change or update information or cancel orders if information in the Service or on a related website is inaccurate at any time without prior notice, including after you have submitted your order, to the extent permitted by applicable law.

We undertake no obligation to update, amend or clarify information in the Service or on any related website except as required by law.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:

(a) for any unlawful purpose;
(b) to solicit others to perform or participate in unlawful acts;
(c) to violate applicable international, federal, state or local laws, regulations or ordinances;
(d) to infringe upon or violate our intellectual property rights or those of others;
(e) to harass, abuse, threaten, defame, intimidate or unlawfully discriminate against others;
(f) to submit false or misleading information;
(g) to upload or transmit viruses, malware or other malicious code;
(h) to collect or track the personal information of others unlawfully;
(i) to spam, phish, pharm, pretext, spider, crawl or scrape the Service in violation of applicable law or these Terms;
(j) for any obscene or unlawful purpose; or
(k) to interfere with or circumvent security features of the Service or related websites.

We reserve the right to terminate or restrict your use of the Service for violating these prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not warrant that results obtained from use of the Service will always be accurate or reliable.

You agree that from time to time we may remove the Service for periods of time or discontinue the Service as permitted by applicable law.

To the fullest extent permitted by applicable law, the Service and all products and Services delivered to you through the Service are provided “as is” and “as available,” except as expressly stated by us.

To the fullest extent permitted by applicable law, Ever Faithful Co., and our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers and licensors shall not be liable for indirect, incidental, punitive, special or consequential damages, including lost profits, lost revenue, lost savings, loss of data or replacement costs, arising from your use of the Service or products obtained through the Service.

Because some states or jurisdictions do not allow certain exclusions or limitations of liability, our liability in those jurisdictions shall be limited to the maximum extent permitted by applicable law.

SECTION 14 - INDEMNIFICATION

To the fullest extent permitted by applicable law, you agree to indemnify, defend and hold harmless Ever Faithful Co., and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees from claims or demands, including reasonable attorneys' fees, arising from your breach of these Terms, documents incorporated by reference, or your violation of applicable law or the rights of a third party.

SECTION 15 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law.

The unenforceable portion shall be deemed severed from these Terms, and the determination shall not affect the validity and enforceability of the remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred before termination shall survive termination of this agreement where applicable.

These Terms remain effective unless and until terminated by either you or us. You may terminate these Terms by notifying us that you no longer wish to use our Services or by ceasing to use our site.

If, in our reasonable judgment, you fail or we reasonably suspect that you have failed to comply with these Terms, we may terminate or restrict your access to the Services as permitted by applicable law.

SECTION 17 - ENTIRE AGREEMENT

Our failure to exercise or enforce a right or provision of these Terms shall not constitute a waiver of that right or provision.

These Terms and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us regarding your use of the Service and supersede prior or contemporaneous agreements, communications and proposals relating to the Service.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements through which we provide you Services shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to conflict-of-law principles, except where otherwise required by applicable law.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You may review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our discretion, to update, change or replace any part of these Terms by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service after changes to these Terms are posted constitutes acceptance of those changes to the extent permitted by applicable law.

SECTION 20 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

Ever Faithful Co.
Email: hello@everfaithfulco.com